MonStron AI Machinery Technology (Shenzhen) Co., Ltd. sincerely appreciates your trust and steadfast support! We always uphold the core values of "learning, collaboration, service, professionalism, innovation, and win-win", and are committed to providing customers with a full range of high-quality services. From pre-sales consultation to after-sales guarantee, our professional team will provide you with worry-free technical support and solutions with a proactive and efficient service attitude. MonStron promises to work with you to create a better future of intelligent technology with excellent service quality and continuous innovation spirit!

If you need warranty service, you can contact the sales staff directly, or contact us through the following contact information:

Warranty methods: 

    1.Telephone: 19372102939

    2. Email: russin.luo@mzchai.com

    3. WeChat: Contact the sales staff directly after receiving the repair report, MonStron personnel will make technical judgment and communication with you, and help you solve the problem as soon as possible!

At the same time, please provide the following information when reporting for repair:

    1. Device SN: Located in the lower left corner of the top of the machine.

    2. Device model: The server model you purchased.

    3. Problem description: Please try to describe the problem you are experiencing.

    4. The address of the equipment, contact person, contact information

    5. Please provide information about the location where the machine is used.